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Frequently Asked Questions

1.Is my home good for solar?

Figuring out if your home is good for solar relies on several factors, like where your house is located, the angle of your roof, roof shading, and how old your home is.In order to understand if your home is suitable for solar, get in touch with one of our Solar Advisors. They’ll run a personalized analysis of your home with BrightPath, our proprietary solar design technology. We’ll only recommend solar if it’s the right fit for your home energy needs.

2.How many solar panels will my home need?

Every household will need a different number of panels based on how much energy it uses, the climate in the area, and how much direct sunlight hits its roof. To learn more about these factors, click here.We’ll determine how much energy a home solar system will need to produce to power your home during your free consultation.

3.How much can I expect to save when I go solar?

When you request a free quote, our Solar Advisors will work with you to determine how much you can expect to save on your monthly energy bill. This relies on factors like the utility you get your power from, how much electricity you use, and how much sunlight your home gets during the day. We’ll only recommend solar if it’s the right fit for your home energy needs and lifestyle.

4.How does solar lower my electric bill?

Your solar system will produce energy

5.Why do I still have a bill after going solar?

Having solar panels on your home does not entirely get rid of your electric bill. Your home will still remain connected to the electric grid, and you will receive a monthly bill from your electric company. With most utilities, there is a fixed connection or service charge on your monthly statement that you will pay regardless of how little electricity you use. You will also be charged for any power pulled from the grid when your system is not producing.

6.What happens during a solar installation?

Once you’re approved for a solar installation, your home will undergo a site assessment so our Solar Design Experts can create a personalized solar panel system design for your unique needs.After that, our Solar Design Experts will make any necessary adjustments to your system design and get your final approval. Once it’s approved, we’ll submit your system design to the city for permitting, which can take up to eight weeks. From there, or one of our local certified partners will perform your solar installation.

7.What happens if my system breaks or isnt working as expected?

When you choose our monthly solar lease plan, you’ll enjoy free, daily monitoring and maintenance from our experienced Monitoring Team. They oversee all Sunrun systems, so if something happens or its performance dips, they’ll reach out to you ASAP to get it fixed.

8.What happens if I decide to move?

We get it. Life happens. That’s why Sunrun makes it easy to transfer your solar lease agreement to the new homeowners. Our Service Transfer Specialists handle everything from educating realtors and potential buyers to working with escrow officers, title agents, home inspectors, and anyone else who might need to know about your system or solar lease agreement. Learn more about how Sunrun works to help make your move as smooth as possible.

9.How long do solar panels really last?

Solar panels can last anywhere between 25 to 30 years, sometimes more. But this doesn’t mean the panels on your roof will stop producing electricity after a couple of decades. It just means that their energy production will decrease to what solar panel manufacturers consider optimal to meet the average households energy needs. With proper care and maintenance, you can expect to receive solar production for the next 20 to 30 years

10. Will my home solar system have a warranty?

All of our solar and storage products are backed by robust manufacturer warranties. However, if you choose our monthly solar lease plan, your home solar system will also include 24/7 monitoring and maintenance. So, if your system doesnt work as expected, we’ll fix it, free of charge. Learn more about our comprehensive home solar system support here.